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CDW

CDW

Overview

What is CDW?

CDW is a large, global value-added reseller and service provider, providing technology and services to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. CDW is a public, Fortune 500 company.

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Recent Reviews

TrustRadius Insights

Vendor-Agnostic Solutions: Several users have praised the product for offering vendor-agnostic solutions that can be implemented with any …
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Reviewer Pros & Cons

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Verified User
Manager in Information Technology
Legal Services Company, 501-1000 employees
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Product Demos

demo cdw mon eng

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demo cdw load eng

YouTube

demo cdw load eng

YouTube

demo cdw load rus

YouTube

demo cdw mon eng

YouTube

TechStyle Fashion Group ServiceNow Demo by CDW

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Service Offering Details

What is CDW?

CDW is a large, global value-added reseller and service provider, providing technology and services to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. CDW is a public, Fortune 500 company.

CDW Availability

Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
March 25, 2024

CDW

Verified User
Manager in Information Technology
Legal Services Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Quick responses
  • Product selection
  • Shipping items ordered.
  • Easier return policy
  • Easier invoicing
Likelihood to Recommend
I have had to quickly order items, and our support team is quick to respond and get the information we need. They are quick to make sure we have exactly what we need. The items are always arriving at a sufficient time as well.
April 04, 2022

Great Solution Provider Trusted For Years

Verified User
Manager in Information Technology
Government Administration Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Website is very convenient and easily navigated.
  • Quotes are always competitive.
  • The range of products and services that they provide is outstanding.
  • Response time in emailed requests for quotes could be more prompt.
  • Communication could be improved by responding to email requests just to let your customers know that you received it and are working on it.
Likelihood to Recommend
CDW has always been competitive in their quotes for product procurement. I think that the one area they could improve the most on is the "value-added" part of being a reseller. The one thing that their competitors excel at over CDW is when it comes to responsiveness and communication. Sometimes they are on-point, while other times you have to resend your request or forward it just to get an initial response.
Alternatives Considered
They are more competitive at some solutions while also lacking in others. Primarily when going against products that solely focus on one area.
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